A global managed cloud provider in mexico is seeking a service desk agent to provide exceptional customer support and technical assistance. In this role, you will address inquiries, incidents, and service requests, ensuring quick resolutions to boost productivity. You will collaborate with it teams, maintain records of service desk interactions, and continuously strive to improve support experiences. Candidates should possess a bachelor's degree in computer science or it and have proven technical support experience.#j-18808-ljbffr