*summary*:
*about the role*:
*#li-hybrid*
*location: mexico city*
*key responsibilities*:
- collaborate with stakeholders to understand campaign parameters such as audience, frequency, personalization, and creative direction
- define and execute quality assurance (qa) strategies for segmentation, journey configuration, and deployment accuracy
- oversee subscriber data imports and dynamic content segmentation
- maintain and update qa documentation, tools, and resources to support continuous improvement
*essential requirements*
- bachelor's or master's degree in technology or business administration
- 3+ years of hands-on experience in qa for sfmc campaigns
- strong knowledge of segmentation, data extensions, ampscript, and sfmc modules (automation studio, journey builder, contact builder, etc.)
- excellent problem-solving, analytical, and communication skills
- ability to manage multiple projects under tight deadlines
- familiarity with gdpr and data protection regulations
- experience in marketing automation and analytics platforms
- understanding of pharmaceutical commercial data and processes
- adaptability to emerging technologies, including gen ai and agentic ai
- english full proficiency
*commitment to inclusion*
novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
division
us
business unit
universal hierarchy node
location
mexico
site
insurgentes
company / legal entity
mx06 (fcrs = mx006) novartis farmacéutica s.a. de c.v.
functional area
marketing
job type
full time
employment type
regular
shift work
no
*ajustes de accesibilidad*: