Job title: business platform operations
compucom systems, inc. provides end-to-end it managed services to enable the digital workplace for enterprise, midsize and small businesses. Our customer-centric team employs hard-working and talented individuals who act like an owner, do the right thing, and have fun doing it.
job summary:
the ideal candidate is an analytical individual with great attention to detail and an ability to multitask and shift priorities efficiently.
duties and responsibilities:
* maintain essential it operations including marketplace portal, customer pricing tool (cpt) and dims requests.
* manage enhancement projects and testing.
* analyze client requests for portal customizations, coordinate with clp developers when necessary to determine whether requests are viable, and work on next steps.
* provide portal demos for potential new clients, catered to each client's needs.
* coordinate with b2b integration project stakeholders to ensure correct catalog feeds are available.
* perform portal administration tasks, including user/user group/security group administration, permissions, policies, and research event errors.
other projects and assignments may result and be assigned to accommodate the changing needs of the department and the company.
basic qualifications:
* bachelor's degree or equivalent experience in it, system admin or related field.
* 0 - 2 years of related experience.
* excellent administrative, organizational, and communication skills.
* strong analytical skills and attention to detail.
* ability to operate under pressure managing multiple demanding situations and priorities in an effective manner.
* project coordination/management experience.
* comprehensive spoken and written english.
preferred qualifications:
* experience with or knowledge of html.
* experience in project management and application design and integration.
* experience with microsoft o365.
* knowledge of dims, .net, xcp, pat and other internal tools.
we offer attractive benefits, a major medical expense plan, life insurance, and more.