Accounts receivable specialist – mexico city (hybrid 3–2 | full-time)
primary focus is on the timely and accurate collection of all outstanding invoices, contributing to the organization’s overall financial health.
key responsibilities
* prepare and send accurate and timely statements to customers.
* record and apply payments to customer accounts.
* follow up on overdue invoices and resolve payment disputes, following the manager’s approach.
* research and resolve billing disputes, short payments, and unapplied cash in coordination with internal teams.
* update and maintain accurate customer, credit, and collection activity records in the erp or collections system.
* identify high‑risk accounts and escalate to management when appropriate.
* ensure compliance with company policies, legal guidelines, and ethical collection standards.
* provide customer service in a professional and solution‑oriented manner while protecting the company’s financial interests.
* maintain accurate customer records and strengthen customer relationships.
* review invoices and reflect negotiated payment terms and conditions that comply with financial policies, standards, and regulations.
* resolve billing discrepancies quickly.
* maintain healthy cash flow, reducing days sales outstanding (dso).
* ensure compliance with company policies and procedures, and relevant regulations.
* implement and maintain strong internal standard operating procedures and controls.
* improve process efficiency.
* support month‑end close with timely and accurate reporting.
* prepare ar metrics for finance and leadership.
required qualifications
* bachelor’s degree in accounting.
* minimum of 5 years of experience in accounts receivable.
* fluency in spanish and english.
* basic understanding of b2b credit, accounting, and accounts receivable processes.
* account reconciliation, accounts receivable.
* outbound collection calling.
* attention to detail and documentation accuracy.
preferred qualifications
* familiarity with industrial equipment, manufacturing, or technical product sales.
* excellent organizational and multitasking abilities.
* results‑driven, proactive, and adaptable to changing priorities or customer needs.
work model
first 3 months – daily attendance required; beginning month 4 – hybrid (3‑2).
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