Overview:
this role is part of the celanese digital commerce solutions it team and serves as a key contributor to our salesforce ecosystem. In this hybrid capacity, the salesforce administrator/developer will collaborate closely with business stakeholders and the salesforce it team to deliver reliable, scalable solutions that support commercial operations. The ideal candidate combines strong administrative expertise with hands-on development skills, including apex and lightning, to design, customize, and implement salesforce applications. This position requires a versatile professional who can manage day-to-day platform administration while driving enhancements that align with business needs and ensure system stability and growth.
responsibilities:
* provide daily administration and support for salesforce users, including data quality management, troubleshooting, and implementing enhanced functionalities.
* collaborate with business stakeholders and salesforce team members to identify opportunities for system improvements and deliver effective solutions.
* participate in the full software development lifecycle which includes requirements gathering, design, coding, testing, and deployment.
* coordinate and execute system upgrades and product releases to maintain platform stability and sustainability.
* design, build, and maintain integrations with external applications using web services and rest/soap apis.
* ensure adherence to salesforce security standards, development best practices, and compliance requirements.
* develop and maintain custom applications and components on the salesforce platform using apex, visualforce, and lightning technologies.
* create and maintain technical documentation, including user guides, release notes, and design specifications.
* diagnose and resolve issues related to salesforce applications and integrations.
* conduct code reviews to ensure quality, scalability, and adherence to best practices.
* stay current with new salesforce features and functionality, recommending enhancements to optimize existing implementations.
* ability to handle multiple projects with agility & governance
* lead or actively contribute to new it implementations, including mergers and acquisitions (m&a), & divestitures
qualifications:
required qualifications
* bachelor's degree is required, master's degree is a plus
* 8 – 10 years total salesforce experience with at least 3 years in admin -dev(salesforce certifications preferred)
* strong knowledge in apex classes/triggers, visualforce, lightning web components, lightning aura, salesforce development tools, flow automation & asynchronous callouts.
* good understanding of salesforce data & security model, including standard and custom objects, relationships, and fields.
* experience with integrating various tools and systems with salesforce(rest/soap apis) & implementing/configuring managed packages
* good written and verbal communication skills to connect with global teams and translate complex system requirements into business language and collaborate with both technical and non-technical stakeholders.
* strong knowledge in salesforce sales cloud and service cloud, including email to case setup, entitlement and escalation rules, knowledge base, omni-channel routing and automations
preferred skills
* middleware expertise – integrating salesforce and sap s/4 using sap pi/xi middleware for inbound and outbound interfaces
* familiarity with sap idocs & odata services
* strong understanding of api architecture (rest/soap/bulk/streaming)
* expertise in pipelines and deployment using devops platform(e.g. Copado/azure devops)
* salesforce certified advanced administrator, platform developer i/ii
* expertise connecting salesforce with external systems such as websites, sharepoint, smartsheet & microsoft copilot using rest/soap apis, odata, salesforce connect