On behalf of our client—an esteemed and internationally acclaimed multi-asset broker—we are seeking a driven and strategic conversion/retention account manager.
renowned for their strong global presence, innovative approach, and commitment to excellence, our client offers a dynamic and fast-paced environment where professionals can thrive and grow. This is a fully on-site role, ideal for individuals who enjoy working collaboratively and being at the heart of a high-performing team
responsibilities
* presents products and services of hfm to prospective clients in informative manner.
* serves as a primary point of contact for clients, providing support and addressing all inquiries related to the company's offerings and services.
* provides guidance to new clients on the onboarding process and develops client relationships.
* cultivate successful client relationships and maintains a high level of client satisfaction.
* knows all the features and benefits of all products, services and trading systems and tools offered.
* attains full understanding of the company’s internal operating systems.
* engages with prospective clients to provide company information, respond to queries, and maintain ongoing communication.
* fully understands and implements all anti money laundering and know your customer procedures.
* explains to clients the company's trading system.
* inputs detailed and accurate data and information in all internal systems.
* develops a sound understanding of trading market conditions on a daily basis.
* is proactive in self-development regarding industry knowledge.
* carries out any further duties assigned by their line manager.
requirements
* sales-driven attitude with the ability to work independently and demonstrating strong performance.
* familiarity with online trading or financial markets.
* strong communication and interpersonal skills.
* fluency in english.
* ability to work in a fast-paced, performance-driven environment.
* high level of professionalism and work ethic.
* prior experience in similar roles will be an advantage.
* applicants must be eligible or have legal authorization to work in the country where the position is based.
* a dynamic and international working environment.
* competitive salary and performance-based incentives and commissions
* opportunities for career growth and professional development.
* engaging team culture and supportive leadership.
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