At JLL we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance.
Benefits to eligible employees, include:
• Direct hiring by the company.
• Base salary
• Law benefits: IMSS, vacation time, vacation bonus, Christmas bonus.
• Life insurance + death benefit
• Ongoing training through an online platform with more than 15,000 courses available in several languages.
• Psychological, medical, nutritional, legal, financial, and veterinary counseling (remote)
• Wellhub: Corporate wellness program that offers access to gyms, online classes, nutritionists, and more.
What this job involve? The Guest Services Ambassador is the first point of contact at the Client's premises, creating an exceptional first impression while providing professional and personalized service to employees and visitors. This position represents both JLL and the client, embodying the company's culture and values in every interaction. The role ensures a welcoming, safe, and well-managed reception, while supporting workplace operations and enhancing the overall experience.
• Work Adress: Col. Juárez, Del. Cuauhtemoc, CDMX
• Work Schedule: Monday to Friday 8:00 am to 5:00pm
• Gross Monthly Salary: $22,000 - $25,000
• Work Modality: On site
What is your day to day?
Greet and welcome all visitors, employees, and vendors in a professional and hospitable manner.
Manage the visitor check-in process using appropriate technology systems.
Coordinate with the security team to ensure compliance with access control protocols.
Notify employees of the arrival of visitors and coordinate escorts as needed.
Manage incoming shipments and coordinate distribution with the mail services team.
Provide general information and directions to visitors and employees.
Supervise the reception and lobby areas to ensure cleanliness and a professional appearance.
Support the management of meeting rooms, including basic troubleshooting of audiovisual equipment.
Assist with the coordination of catering for meetings and events as needed.
Respond to general inquiries and requests from employees and visitors.
Support emergency response procedures and building evacuations as needed.
Maintain reception area supplies and marketing materials.
Provide administrative support to the workplace team as needed.
Document and report workplace issues through appropriate service request channels.
Desired experience and technical skills
High school diploma or equivalent; associate's degree preferred.
2+ years of experience in reception, hospitality, or customer service positions.
An advanced level of English is required.
Strong verbal and written communication skills.
Customer service orientation with the ability to anticipate needs.
Basic computer skills, including Microsoft Office applications.
Experience with visitor management systems.
Ability to maintain composure in high-pressure situations.
Attention to detail and excellent organizational skills.
If this job description resonates with you, we encourage you to apply. We’re interested in getting to know you and what you bring to the table! El equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. Añade las que te faltan a tu perfil para atraer su atención.
- Educación mínima: Educación media superior -Bachillerato General
- 4 años de experiencia
- Idiomas: Inglés
📌 Recepcionista Bilingüe
🏢 Sin nombre
📍 Cuauhtémoc