Job title: hospitality host
as a hospitality host, you will be responsible for providing exceptional guest experiences at our resort. Your primary focus will be on facilitating positive interactions with our guests and ensuring that their stay is nothing short of extraordinary.
key responsibilities:
* facilitate positive guest interactions through proactive communication and attention to detail.
* maintain the cleanliness and organization of the in-room honor bar area, including inventory management and restocking as needed.
* utilize technology to track sales and inventory levels, ensuring accurate data for effective decision-making.
* stay aware of product availability, expiration dates, and inventory levels to prevent stock-out situations and maintain a seamless experience for our guests.
* prepare and deliver restocked items to rooms as requested, maintaining a high level of quality and presentation.
* respond promptly to guest requests and communicate effectively with hotel management regarding any issues or concerns.
required skills and qualifications:
* high school diploma or equivalent required.
* no prior work experience necessary; training provided.
* strong communication and interpersonal skills essential for interacting with guests and colleagues.
* ability to multitask and prioritize tasks effectively in a fast-paced environment.
* basic math skills for accurate cash handling and inventory tracking.
benefits:
* a supportive team environment that fosters growth and development.
* opportunities for advancement within the company.
* a comprehensive training program to ensure success in your role.
* a competitive compensation package and benefits.
why join our team?
we are committed to creating an inclusive and welcoming environment for all associates. Our goal is to attract talented individuals from diverse backgrounds who share our values and passion for delivering exceptional service. As a member of our team, you can expect:
* a collaborative and dynamic work environment.
* ongoing training and development opportunities.
* a commitment to diversity, equity, and inclusion.