*job summary*
*main responsibilities*
- provide guidance and consulting to partners and sales teams on partner data collection processes
- is responsible for end-2end partner experience and operations execution on partner data reporting
- lead tactical execution as the front line for partner inquiries and issue resolution
- manage partner onboarding to amplify reporting requirements: deliver partner trainings on reporting rules, get partner sample file, provide consulting on various reporting and submissions options
- manage partner setup to report: validate sample files, work with partners on required corrections, collect and update back-end masters with required info, agree on go-live reporting date
- monitor partner submission status and work on improving reporting behavior, as needed
- monitor partner submitted data quality and provide partner support in performing required corrections
- analysis/operational support for ad-hoc issues
- * metrics control and reporting*
*kpis control -kpis on quality and response time*
implements corrective actions in case of deviations.
Supporting ongoing strategic projects by implementing, reporting and providing feedback.
Ensure 100% adoption of reporting tools.
Data quality assurance for the info filled in reports, other tools.
*education & experience* recommended*
- four-year or graduate degree in sales, marketing, business administration, or any other related discipline or commensurate work experience or demonstrated competence.
- typically has 4-7 years of work experience, preferably in sales, operations management, project management, process improvement, or a related field or an advanced degree with 3-5 years of work experience.
*knowledge & skills*
2-3 years work experience in sales operations, supply chain, or similar
good knowledge of microsoft excel for data analytics
exposure to/familiarity with e-commerce platforms preferred
excellent time management.
Problems identification and strategic thinking. Solution oriented.
Bachelor degree.
Strong communication skills at any internal hierarchy levels as well as with customers/partners
independent/self-starter methodology; mature business approach
fluency in english and spanish
*cross-org skills*
- effective communication
- results orientation
- learning agility
- digital fluency
- customer centricity
*competencies*:
(behavior, attitude, capabilities)
communication
proactive
good time management
problem solving
independent/ self sustained
flexibility
*disclaimer