Descripción y detalle de las actividades
the hr shared services technitian is a key function in the people team operating model. He/she is responsible for two main activities: on the one hand, processes requests from employees and managers, regarding life cycle events, such as hiring, firing, promotions, salary changes, one-time payments and absences, among others.
Also interacts with employees, managers and other stakeholders through chat and telephone, resolving doubts and redirecting queries.
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general activities:_*
- processing requests from employees and managers on life-cycle events (hirings, terminations, promotions, salary changes, one-time payments and absences).
- documentation creation and distribution.
- customer interaction through chat and telephone related to hr services management events.
- highly communicative and executes precisely and effectively, creating trust with the team and customers (our employees).
- use your skills in people services delivery by supporting critical employee lifecycle functions, optimizing processes, ensuring data accuracy, and acting as frontline support for our employees.
- takes initiative & works proactively & autonomously. Understands the expected outcome, gets the context, and then works entrepreneurially to get it done,
- * hr frontline employee supp*:
- * hr data management*:
- * hr program administration*:
- * hr compliance and reporting*:
- * hr process improvement*
experiência y requisitos
- technitian or bachelor degree
- * advanced english level/ fluent in english speaking.*:
- must: customer interaction habilities.
- * must: excellent customer services habilities oriented.*:
- desirable: experience in the human resources area.
- strong communication and interpersonal skills, strong customer service orientation,
- highly organized, with strong attention to detail and ability to manage multiple tasks simultaneously and autonomously,
beneficios
- beneficios de acuerdo a la lft
- fondo de ahorro
*número de vacantes* 6
*área* recursos humanos
*contrato* permanente
*modalidad* presencial
*turno* diurno
*jornada* tiempo completo
*estudios* carrera trunca
*inglés*hablado: avanzado, escrito: avanzado
*disponibilidad p. viajar* no