Senior community manager (video games) - remote role overview: become the gaming community's rockstar as our senior community manager. Engage players on social media, create engaging content, and be their voice towards the dev team behind their favorite game. Your suggestions will level up the gaming experience and help the community grow stronger every day. What are we looking for? Communication: review all incoming community interactions on various social media platforms and respond promptly to player queries and comments, ensuring their voices are heard and valued. Craft engaging content for social media that captivates the gaming community. Apply moderation skills to maintain discussions in line with community guidelines, fostering a positive environment. Analytics: keep meticulous records and create comprehensive reports as needed, providing valuable insights to support community growth. Leadership: act as a community caretaker, ensuring the game community remains safe, friendly, and welcoming for all players. Proactively suggest new initiatives to grow and nurture the gaming community. Business: work closely with developers, forwarding important player feedback and issues to contribute to constant improvements in the gaming experience. You'd be a great fit for this role if you have: 3 years of experience as a community manager in the gaming industry excellent knowledge of english, with a native or near-native level of proficiency outstanding communication and writing skills to connect with players and team members effectively a burning passion for video games and social media, bringing excitement to every interaction strong understanding and experience across various social media platforms, ensuring seamless community engagement what do we offer? Keywords studios is dedicated to following an equal opportunities policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. As a remote role, we offer flexibility and a nice work-life balance. Our culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world. We work on exciting projects with global brands and support communities for aaa, indie, mmo and mobile games. Depending on location and project needs, the role could be open to freelance cooperation or employment contract within our global footprint. Requirements benefits our company offers a remote work setup with flexibility. We maintain a diverse and inclusive environment and work with global brands in game development and publishing for community and social media management. Role information: en studio: keywords studios location: americas area of work: player engagement service: engage employment type: full time, permanent working pattern: remote by providing your information in this application, you understand that we will collect and process your information in accordance with our applicant privacy notice. For more information, please see our applicant privacy notice at https://www.keywordsstudios.com/en/applicant-privacy-notice. J-18808-ljbffr