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explore sua próxima oportunidade em uma organização da fortune global 500. Vislumbre possibilidades inovadoras, experimente nossa cultura gratificante e trabalhe com equipes talentosas que ajudam você a melhorar a cada dia. Sabemos o que é preciso para levar a ups para o futuro - pessoas com uma combinação única de competência e paixão. Se você tem as qualidades e a motivação para liderar você mesmo ou equipes, há funções prontas para cultivar suas habilidades e levá-lo(a) para o próximo nível.
descrição do cargo
job summary
this position works in the operation center servicing internal customers and coordinating administrative activities for outside service providers (osp). This position may be responsible for the training and development of osp and internal processes.
responsibilities
delivers outstanding customer service to internal customers and mail inquiries.
takes ownership of osp metrics and offers viable best practices.
takes action to learn all product and service offerings, alternative solutions, and industry trends including technology.
operates all software, and devices and trains others.
maintains a clean, organized, and safe working environment.
postman
create api queries in soap (xml) and rest (json) web services
test scripts that send osps
monitor ups api newforecast
power automate
create scripts to perform routine tasks on the web
automatically send start-of-day reports
create batches of return labels for osps
notify labels with building scan status for chatbot pre-alert
check label status in external systems (corporativa express)
query and send quantum view manage report
excel macros
query the tnt from ispsys
query addresses directly from opsys / ispsys
retrieve labels within a seal control using opsys
place exceptions in the system using ups apis
register delivery attempts in the system using ups apis
request uber delivery services for ups package delivery
cods desktop application
add cod accounts
gts global timecard system
verify and update delivery volumes by center and osp
dir
query delivery stop information to compare with gts
query pickup information to compare with gts
query stop information with coordinates
qualifications
bachelor diploma
strong computer skills, including microsoft office and apis knowledge
strong verbal and written communication skills
availability to work flexible shift hours, up to 5 days per week
minimum education
bachelor's degree with diploma (professional license)
electronic communications
computer science with programming
computer systems
mechatronics
software designer
languages
english 80% (must be able to understand ups corporate in technical english)
location and schedule
* on-site at eugenia, monday to friday
* 08:00–18:30 (with one-hour lunch break off-site)
skills
* good assertive communication
* teamwork with effective follow-up
* innovative and creative
tipo de colaborador
permanente
a ups tem o compromisso de oferecer um local de trabalho no qual não aja discriminação, assédio e retaliação.