Join to apply for the sr cust exp specialist role at honeywell1 day ago be among the first 25 applicantsserve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and emails regarding order inquiries such as ship dates, problems, order changes, repairs, and rma's. You will assist other customer service associates with administrative duties and communicate with departments like technical support, logistics, manufacturing, regional sales managers, and product managers to resolve customer issues. You will support order processing including order entry, expediting orders, change orders, returns, monitoring order status, and resolving discrepancies.help honeywell be the customer's top choice by delivering excellent customer care. Build your business acumen while learning to address customer needs. Be part of the team solving complex problems for customers.responsibilitiesprocessing returnscustomer invoicingprepare forecast reportsadministrative supportorder processingyou must havehigh school diploma or equivalent. Some experience in the field.we valuean attention to detaila bias for actionan ability to work in a teama commitment to improving servicean ability to work with limited directionqualificationssame as aboveabout ushoneywell helps organizations solve complex challenges in automation, aviation, and energy transition. We provide solutions through aerospace technologies, building automation, energy and sustainability solutions, and industrial automation, powered by honeywell forge software, making the world smarter, safer, and more sustainable.additional detailsseniority level: mid-senior levelemployment type: full-timejob function: information technologyindustries: appliances, electrical, and electronics manufacturing
#j-18808-ljbffr