Overviewait worldwide logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods.for more than 40 years, the chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine.backed by scalable, user-friendly technology, ait's flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget.with expert teammates staffing more than 150 worldwide locations in asia, europe and north america, ait's full-service options also include customs clearance, warehouse management and white glove services.ait worldwide logistics is an equal opportunity employer – m/f/veterans/disabled.if you are unable to apply online due to a disability, contact human resources at *.introducción: join us at ait, where we believe every day presents an opportunity to make a global impact.we're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers.together, we champion the strength of our global teams.and, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment.helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is ait.find out what our people deliver.® means when you come move the world with us!Hear directly from our teammates at ait worldwide logistics and make us the next stop on your career journey.summarythe international operations supervisor is responsible for performance management and professional development of the international department.the international operations supervisor will be responsible for training and developing employees; assigning work to others and a resource to the employees.manage relationships with international service providers and partners throughout the globe being the liaison for the international vendors to manage shipment bookings, ensuring timely transfers from logistics providers' warehouses and onward to final destinations, as appropriate.responsibilitiessupervise staff assignment distribution, reporting and absencesmonitor staff overtime and schedulesmaintain and ensure safety culture and quality standardsexecute all standard operating procedures (sop), kpi's, trainings, and all other assignmentsprovide leadership and management of the international accountsconduct quarterly audits and reviews with all direct reportsset employee goals, ensuring conformity to company standards and ensuring high standards from their employees and divisionconduct new-hire training for all new employeesdevelop the skills and competence of staff through training, coaching and on the job developmentresponsible for the operation of the office when the manager is absentall other duties as assignedqualificationsassociates degree related field or equivalent to 7 years in industry5-7 years' work experience in international freight forwarding industryminimum of 1-2 years in a supervisory positioniata certified, dg certification desiredproficient in microsoft office and internet explorerability to handle conflicts with positive resolutionstrong oral and written communication skillsability to work flexible hours and in a high-volume, high-pressure fast work environmenthigh standards in quality and service level agreements#j-*-ljbffr