*req id*: *
we are currently seeking a *business analyst* to join our team in *mexico (remote)*
*years of experience required is 5-7 years*
- arrange workshops with process owners with the purpose of documenting requirements or enhancements requested.
- analyze user requirements to design and create comprehensive data workbooks and test cases/scripts that are in accordance with business and technical specifications
- ensure the quality of requirements and design specifications
- assist the qa testing efforts for projects during the development and implementation phases
- evaluate test results, create defect tickets and track issues to resolution
- plan and schedule test activities to ensure functional, system, integration, and technical specifications
- communicate test results, issues, and risks to project team members, project managers and it management
- assist support teams with incidents reported that are related to service catalog items.
- recommend new methods, suggests alternative solutions and changes to established methods to improve quality and increase productivity related to the service catalog.
- ensure adherence to quality standards and attainment of project deliverables.
- participating proactively in daily standup meetings, story grooming sessions, team retrospectives.
also suggesting and implementing improvements.
*skills required*:
- requirement gathering experience.
- designing requirement workbooks
- create and execute test cases of the requirement.
(manual testing experience)
- servicenow itsm knowledge is a plus.
- agile scrum methodologies.
li-latam
*about ntt data services*
*ntt data services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.
we are committed to creating a diverse and inclusive environment for all employees.
if you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.