Job description
we are seeking a seasoned account manager to lead key banking and fintech clients, drive account expansion, resolve complex technical challenges, and identify growth opportunities through consultative engagement.
this role bridges customer success, technical consulting, and sales enablement, ensuring clients achieve measurable outcomes while contributing to revenue growth.
* serve as the primary technical and business point of contact for key clients, building deep partnerships with cxos, business heads, and it stakeholders.
* understand client objectives, challenges, and technology ecosystems to align our platform with their strategic goals.
* proactively monitor customer health, adoption trends, and satisfaction to ensure retention and long-term success.
key responsibilities
* own commercial expansion within assigned accounts, identifying upsell, cross-sell, and renewal opportunities aligned with customer needs.
* collaborate with internal sales and customer success teams to design tailored proposals and business cases that demonstrate roi.
* drive quarterly business reviews (qbrs) with clients to showcase platform value, usage insights, and new product capabilities.
requirements
* minimum 1 year of experience in sales (b2b enterprise), preferably in technology, financial services, or saas.
* proven ability to achieve or exceed sales targets.
* excellent communication, negotiation, and interpersonal skills.
benefits
* competitive compensation structure with performance-based incentives tied to account growth.
* exposure to global financial clients and next-gen saas technologies.