Unlock your career potential as a senior account manager this role offers the opportunity to thrive in a fast-paced, dynamic environment where you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. you will develop strategic, goal-driven account plans and processes to ensure productive partnerships with top clients. capitalizing on our software suite, you'll build stronger & more successful marketing campaigns for your portfolio of brands. this position requires a strong technical aptitude, a solid understanding of the digital ecosystem, and the ability to think critically. deliver world-class support to top clients maintain a balanced proactive/reactive relationship with assigned accounts enhance our presence within client organizations by cultivating relationships and conducting strategic review sessions with senior decision-makers. partner with our sales organization to identify and capitalize on upsell and expansion opportunities dedicated duties include account monitoring, regular check-ins and relationship building reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise requirements: