We're hiring: customer support executivelocation: on-site, site in downtown monterrey, at centro cuauhtémoc.schedule: monday – friday | 7:00 am-4:00pm (dst may cause the schedule to vary)salary & benefits:monthly salary: $15,*mxn before taxes + $1,*mxn in food vouchers + $*mxn company bonus + law and above the law benefits (minor medical plan, nutritional & psychological program once a month)about the roleprovide full customer support regarding any concern or requestprobing to understand the root cause of the dissatisfaction to provide a tailored solutionremaining calm and patient with irate or emotional customers, turning negative experiences into positive onesconverting detractors into promotersrequirementsadvanced english skills/b2+high school diploma1 year of call center experiencecomputer & typing skillsextraordinary communication skills, both written and oral, active listener.no fear on the phone and excellent written communication for crafting strategic outreach.join usif you're a customer service professional who thrives in a fast paced environment and enjoys helping others, we'd love to hear from you.apply today and take the next step in your career!#opportunity #hexawaretechnologies #customerservice #peopleskills #applynow #journey #growth #supportagent #joinus