About the company
fedex express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence.
about the role
* plan, direct, and control all operations in the assigned location in a manner that provides maximum customer service while maintaining a profitable operation and complying with all company standards.
* span of control: puebla, san luis potosí, nayarit (aguascalientes) in last mile.
* responsibilities: select, train and supervise the managers of these locations, to maintain an efficient and effective operation.
* the position is 100% onsite
* 6 years of experience as senior manager leading a teams of manager group
* control and effectively utilize labor through planning, organizing, and scheduling to minimize lost time, working within the framework of the capital and operating budget.
* oversee station performance reports; conduct internal and vehicle package audits; and monitor package sorting.
* ensure compliance with applicable company operating policies and procedures.
* supervise and verify delivery records, courier pickup manifests, billing documents, case sales summary, and petty cash reports.
* ensure emergency support, adherence to security procedures, compliance with the country's labor legislation, and any other necessary administrative support for the effective functioning of the station.
* coordinate aod (appointment on demand/specific delivery request) deliveries with external ground agents.
* provide employees with information regarding salaries, benefits, company policies and practices, and all other matters related to operations and personnel.
academic background
* bachelor's degree/equivalent in logistics, industrial engineering, administration, international business or similiar
english level
* advanced english — c1.
required skills
* leadership skills.
* planning and organization skills.
* judgment and decision-making skills.
* excellent written and oral communication skills.
* presentation skills.
* analytical capability (or analytical skills).
* strong human relations skills.
* must possess a valid driver's license with a good driving record.
* able to travel (or ability to travel).
equal opportunity statement
fedex express is committed to diversity and inclusivity in the workplace, ensuring equal opportunity for all employees and applicants.