Your taskthis role focuses on service delivery and customer service management within a global it environment. The position requires a proven track record in service delivery and customer service management, understanding of itil frameworks, and fluency in english. You will be working in a dynamic, multi-cultural environment that values proactivity, innovation, and high-quality standards. Responsibilities* deliver high-quality it services in a fast-paced environment* apply itil frameworks and service management principles* demonstrate leadership in service delivery contexts* solve complex problems related to it service management* communicate effectively with stakeholders and team members* work collaboratively in a dynamic, multi-cultural environment* develop creative solutions to tackle new problems* maintain the highest quality standards in service delivery your profilewe are looking for a service delivery professional with proven experience in it service management, technical knowledge of itil frameworks, and excellent leadership and communication skills. Must have skills* proven track record in service delivery* experience in customer service management* understanding of itil frameworks* knowledge of service management principles* excellent leadership skills* strong problem-solving abilities* excellent communication skills* fluency in english* ability to work in a fast-paced environment* proactive attitude* innovative thinking* ability to tackle new problems with creative solutions* ability to deliver at the highest quality standardst-systems is a global it leader that provides innovative solutions. The company offers a dynamic and collaborative work environment with opportunities for career development and growth.t-systems seeks exceptional individuals who are bold enough to take unconventional pathways, share ideas, and help translate technological innovations into top products and services. The company operates in dynamic business environments focused on internationalization, digitization, and global interconnectedness.the company provides an environment that values sharing ideas and mutual inspiration, equipped with the latest tools and technologies to realize visions. T-systems is committed to professional development, offering unique opportunities for growth on both technical and managerial career paths.t-systems is an equal opportunity employer that promotes equal opportunities and affirmative action. The company does not discriminate on the grounds of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, disability status, or any other legally protected characteristics.additionally, t-systems maintains a strong anti-bribery management system, reflecting its commitment to integrity and ethical business practices. All employees are expected to be familiar with and adhere to these standards. Benefits* competitive salary and benefits package* career development and growth opportunities* a dynamic and collaborative work environment* work in a global it leader with innovative solutions application informationapply now via linkedin or reach out for more details. Company policiest-systems has an anti-bribery management system that all employees must be familiar with and adhere to. Additional detailsequal opportunity statement: t-systems is an employer that promotes equal opportunities and affirmative action. We do not discriminate on the grounds of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, disability status, or any other legally protected characteristics.our hiring process does not require a medical certificate of non-pregnancy or an hiv test at any stage.t-systems provides unique opportunities for further development – whether on technical or managerial career paths.the company seeks men and women who are interested in professional development within the company and have the desire to create a long-term career plan. Job benefits competitive salary and benefits package * career development and growth opportunities* technical or managerial career paths* unique opportunities for further development equal opportunities and affirmative action employer with no discrimination on the grounds of race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, disability status, or any other legally protected characteristics * a dynamic and collaborative work environment* dynamic multi-cultural environment* work in a global it leader with innovative solutions j-18808-ljbffr