Location: remote
industry: call center saas | roofing & solar
type: full-time | high-growth opportunity
start date: may 26, 2025
compensation: $12.50/hr to start with a $0.50 to $1.00/hr raise every 3 months ,
be the architect of our client success engine
at cc docs, we don’t just provide software—we build full-scale call center ecosystems for the roofing and solar industries. From ai-driven automation to elite sales training and recruiting, we’re redefining what customer experience means in this space.
we’re scaling toward $100m in revenue within 5 years —and we need bold, innovative leaders to help us get there.
the opportunity
we’re hiring a client success manager to lead a complete overhaul of our customer success operations. This is not a maintenance role—it’s a build-it-and-own-it opportunity.
you’ll be tasked with crafting systems, driving retention, improving onboarding, and unlocking client happiness through process and product excellence. Your mission: to transform our post-sale experience into a high-performing, scalable machine within 60 days.
if you’re a strategic thinker, a builder, and someone who can take initiative with confidence—you’ll thrive here.
why you’ll love this role
* take the wheel – you’ll own the customer success function from day one. Your ideas. Your impact.
* scale what you build – lead initiatives that reduce churn, improve retention, and scale our operations nationwide.
* ⚡ work with innovation – automate smarter and faster with cutting-edge ai and efficiency tools.