Job summary
we are seeking a skilled professional to serve as the primary point of contact for commercial support to our customers and sales representatives. As a key member of our team, you will interact frequently with manufacturing areas and warehouses.
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responsibilities
* you will manage multiple tasks, fulfill order management in our sap system, drive customer satisfaction by delivering exceptional service, identify process improvements, and facilitate information flow to meet or exceed customer needs.
* working in a high-pressure, fast-paced environment, you will require diligence to detail and utilize analytical and critical thinking skills to prioritize customer demand and resolve customer requests.
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requirements
* advanced english language proficiency is required.
* a bachelor's degree is preferred.
* 1-2 years of similar work experience is necessary.
* strong analytical thinking, data analysis, and evaluation skills are essential.
* knowledge of crm software and sap is required.
* excellent communication and administrative skills are necessary.
* strong knowledge of microsoft office is also required.
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key qualifications
* ability to provide knowledgeable answers to customer questions about products, pricing, and availability.
* ability to work with internal departments to meet customer needs.