* quality system administrator, audit experience, review, validation and driver of customer complaints, supporting with investigation and performance of root cause analysis.
* document each investigation thoroughly in accordance with procedures within complaint handling system.
* investigate internal and scrap non-conformances and perform root cause analysis and capa utilizing proven tools to resolve quality, process, and product issues.
* dqr sikorsky, engineering changes, vr, tech helps, customer communication.
* returns, ord's and dispositions and expedite containment to customers and interplants.
* continuous improvement projects.
* metric focal, emails and notifications of iar / scrap.
* containment activities for all customer notifications. Internal auditor.
* attendance of customer service requirements.
* interpretation of customer engineering and validation.
* q-pulse upload. Kpi to customers.
* quality improvement initiatives. Inspection plans
* bachelor degree in engineering or equivalent in industry experience for a minimum of 3 years in quality assurance.
* experience in as 9100 or iso quality systems preferred.
* english bilingual 80%
* ability to manage time and multiple projects.
* ability to work in team environment.
* analytic and problem solving skills.
* oriented to customer requirements.
* ability to read, analyze and interpret technical specifications, standards, customer and regulatory documents to ensure compliance.
* geometric, dimensioning and tolerances knowledge.
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