Staff product manager - core commerce platform
remote - canada
who we are
at twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote‑first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at twilio is in your hands.
We use artificial intelligence (ai) to help make our hiring process efficient. That said, every hiring decision is made by real twilions!
See yourself at twilio
join the team as twilio’s next staff product manager - core commerce platform
about the job
twilio is seeking an intensely curious staff product manager to lead the evolution of our core commerce platform into a highly productized, extensible engine that powers twilio’s global revenue. You won't just be managing a billing system; you will be architecting a standardized platform-as-a-service that enables internal application teams to launch, price, and scale their products with zero friction. This platform is the source of truth for the entire quote‑to‑cash lifecycle—responsible for high‑throughput metering, complex real‑time rating, and the generation of clear, accurate invoices that reinforce customer trust.
Responsibilities
master commerce domains: leverage deep expertise in catalog management, subscriptions, billing, invoicing, revenue recognition, and tax compliance to build robust, scalable financial systems.
Define platform strategy: architect the roadmap for a “commerce‑as‑a‑service” model by developing primitives (metering, rating, and entitlement apis) that enable intern...