Naturesweetis the single-source solution for greenhouse-grown vegetables and is the #1 best-selling brand in snacking tomatoes. The largest vertically integrated agriculture company in north america, naturesweet guarantees great-tasting produce year-round, both organic and conventional. Our vegetables are carefully grown, harvested, and packaged by more than 6,000 directly employed company associates. Naturesweet tomatoes, cucumbers, and sweet peppers are handpicked at the peak of freshness and sold at major supermarket retailers throughout the united states, mexico, and canada. Naturesweet is dedicated to having a positive social, environmental, and economic impact within our communities, and our commitment is to transform the lives of agricultural workers throughout north america. This work, as well as our efforts regarding sustainability, have led us to earn b corp, fair trade, and efi certifications.
at naturesweet, we live our culture through the liberators, which are the way we bring our purpose to life and unlock our potential. We believe every person has infinite capacity and innate greatness, and we foster a culture where people take ownership of their impact, decide and act, communicate directly and honestly, collaborate as powerful allies, work with passion, and dare to innovate. These principles guide how we work, make decisions, and build an environment where people feel safe, valued, and empowered to grow, transform their lives, and create a positive and sustainable impact.
we're hiring: ar collections specialist.
work schedule: hybrid
location: guadalajara, jalisco.
what will your mission be?
the ar collections specialist supports the finance / accounts receivable team by reducing past-due balances and improving days sales outstanding (dso) across a portfolio of u.s. customers. This role focuses on researching payment discrepancies, applying cash, and driving timely collections through proactive customer contact and strong internal collaboration.
what we are looking for in you:
education & experience
* bachelor's degree in accounting, finance, business administration, or a related field.
* strong proficiency in microsoft excel, including pivot tables and vlookup (role is very excel-heavy).
* high level of ownership, initiative, and critical thinking to resolve issues.
* excellent verbal and written communication skills.
* customer-oriented, resilient personality; enjoys frequent interaction by email and phone.
* 1–3 years of experience in b2b accounts receivable and/or collections (credit & collections experience in a corporate environment).
* experience managing ar aging, researching short/overpayments, and working with invoices and remittances.
* experience working with erp systems, d365.
* comfortable having direct collection calls with customers and negotiating payment timelines.
what you will do on a daily basis:
* manage assigned customer accounts to reduce past-due balances and support dso targets.
* review ar aging to identify short payments, overpayments, and late payments, and take timely action.
* contact u.s. customers (email and phone) regarding past-due invoices and unresolved payment issues.
* investigate payment discrepancies, validate customer claims, and determine when to issue credits vs. request additional payment.
* perform cash application: accurately apply incoming payments across all customers.
* support manual invoicing for customers who do not receive invoices automatically, ensuring accurate and timely sends.
* collaborate with finance, sales, and other internal teams to clarify terms, resolve disputes, and prevent recurring issues.
* organize and prioritize daily work independently to ensure all key customers and issues are consistently followed up.
language:
* near-native fluency in english is mandatory (all customers are u.s.-based).
what we offer:
at naturesweet, base salary is part of our total compensation package and is established within a defined range.
for this role, the monthly base salary range is mxn $32,000 to $40,000.
compensation is determined based on role-related criteria such as skills, qualifications, experience, and location, always under principles of internal equity and fair, transparent practices. We recognize that career paths are diverse, so compensation may vary depending on geographic region and other relevant factors, ensuring alignment with our commitment to fairness, equity, diversity, and inclusion.
this position includes an annual performance bonus, calculated as a percentage of the annualized salary and subject to company results and individual performance.
we also offer a comprehensive benefits package aligned with the level and responsibilities of the position.
our selection process includes:
* initial interview with the talent acquisition team.
* interview with the functional leader and hr business partner.
* final interview with the director or vp of the area.
naturesweet's purpose as a company is to transform the lives of agricultural workers in north america. Aligned with our purpose, we have fair, transparent, and responsible hiring processes and policies. Naturesweet will never request payments, through any means, as part of a recruitment or selection process.
naturesweet is committed to fostering a diverse workforce and creating a collaborative, equitable, and inclusive work environment, with zero tolerance for discrimination. All individuals, regardless of their background, appearance, identity, orientation, or any other personal characteristic, are considered based on job-related criteria. We strive for every person to feel valued, respected, and empowered to reach their full potential, thereby contributing to a positive and sustainable impact.