Company overview
flowserve is a global leader in flow control solutions, employing over 16,000 people in 50+ countries. Our culture emphasizes excellence, innovation, integrity, and safety. We empower employees with professional development, industry‑leading rewards, and a collaborative environment where teams create extraordinary products that benefit the world.
job summary
credit collections analyst – responsible for managing the collection portfolio, maintaining accurate notes, and supporting month‑end closing and audit activities within flowserve’s finance & accounting function.
responsibilities
* build and maintain relationships with internal and external business partners and stakeholders.
* manage a collection portfolio by monitoring and collecting open invoices on customer accounts.
* interact with customers via email and phone.
* maintain accurate, transparent collection notes.
* identify collection issues and open dispute cases; serve as first point of escalation.
* frequently review sales orders on hold.
* prepare audit evidence per internal controls, sox and audit requirements.
* support timely month‑end closing.
* participate in scheduled collection update calls.
* analyze data and prepare reports as required.
* provide training and mentoring to associates.
requirements
* 3+ years of relevant experience.
* background in economics or finance; bachelor’s degree is an advantage.
* excellent verbal and written communication in english (additional languages welcome).
* strong relationship‑building skills with customers and stakeholders.
* basic proficiency in ms office (excel, word, powerpoint).
* experience with erp systems (oracle, sap) is an advantage.
* analytical, research and problem‑solving skills with keen attention to detail.
* supportive attitude and good interpersonal skills.
* embraces change.
additional information
flowserve supports 10,000+ customers worldwide, producing products that meet the needs of energy, water, pharmaceuticals, and other essential sectors. Join a team dedicated to innovation and sustainability.
eeo statement: flowserve is an equal opportunity employer. We do not discriminate based on disability, veteran status, or other protected categories. Reasonable accommodations are available for qualified applicants with disabilities.
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