"involves management responsibility for a team of people or a specific location(s) within
the business.
teams may include contractors and all categories of employees: operational,
clerical, mechanical/electrical, supervisory, secretarial, professional, advisory and deputy
management.
management responsibilities include disciplinary action up to and including
dismissal.
"
*general job description*:
- selects, trains, supervises, evaluates, and motivates a subordinate staff which includes service agent, sr.
service agent, courier/handler, and couriers to maintain an efficient and effective operation.
- controls and effectively utilizes manpower through planning, organizing, and scheduling to minimize loss of time, working within the framework of the capital and operating budgets.
- monitors station performance reports; performs in-house and vehicle package audits; and monitors package sort.
- ensures compliance with applicable company policies and operating procedures.
- monitors and verifies delivery records, courier pick manifests, billing documents, case sales recap, and petty cash reports.
- ensures emergency support, safety procedure compliance, country labor law compliance, and any other management support necessary for the effective operation of the station.
- coordinates oda deliveries with outside ground agents.
- provides subordinates with information on pay, benefits, company policies, practices, and all other operations and personnel related issues.
*minimum requirements*:
*minimum education*:
- two years (2) years college degree/equivalent.
- proficiency in english (600 toeic points).
*minimum experience*:
- five (5) years business experience, including two (2) years previous experience in the airline or transportation industry.
- previous supervision/management experience in the service industry strongly preferred.
*minimum required skills*:
- excellent written and oral communication skills
- strong human relations skills
- must possess a valid drivers license with a good record
- able to travel
- maestro certification required
fedex is widely acknowledged as a world-class company.
we are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.
fedex is consistently named among the world's most valuable and admired brands.
some of our recent awards include:
- * fortune's world most admired companies (14th)
- * fortune's best places to work (15th)
- * forbes's one of the "best employers for diversity"
- * fedex lac included in the gptw's best workplaces in latin america ranking (24th)
- * fedex mexico was included in the gptw ranking for 18th consecutive years
- * fedex mexico received the cemefi certification for 13th consecutive years endorsing fedex as a company socially responsible
- * fedex chile was re-certified with giro limpio, a seal from the agency of sustainable energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
- * fedex uruguay selected by gptw among the 5 best companies to work for.