A leading fintech firm is seeking a senior/lead operational excellence specialist in naucalpan de juárez, estado de méxico. This role is crucial in ensuring consistent operational delivery with a focus on incident management and continuous improvement initiatives. Candidates should possess strong analytical skills, itil certification, and at least 3 years of operational experience. The position offers a hybrid working model, competitive compensation, and the chance to work closely with innovative thinkers in financial technology.#j-18808-ljbffr