Hotel equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable *senior regional director of operations to be based in mexico!*
the senior regional director of operations will provide multi-unit leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to general managers, the senior rdo will provide support and resources, both in-person and remotely. Other responsibilities may include but are not limited to the following:
- oversight of all financial aspects of each hotel in a portfolio: p & l, capex, forecasting, and budgeting.
- ensures operational excellence for all hotels in a portfolio; provides support, critique, and guidance to hotels falling short of brand standards and/or company expectations.
- ensure brand qa compliance/performance and approving action plans generated by the hotels.
- acts as liaison between hotel general manager and discipline coaches, including but not limited to: sales and marketing, finance, hr, learning, facilities, pr, revenue management, and owner relations.
- acts as a role model and provides guidance on company culture.
- selects, develops, manages, and leads management team members.
- guides, develops, procedures and implements policies, procedures and systems to improve business operations.
- provides leadership relative to all annual plans.
*to be considered for this role the minimum requirements are as follows*:
- *
must reside in mexico city*:
- must be able to travel extensively.
- english and spanish both oral and written proficiency.
- previous regional director of operations or multi-unit leadership.
- marriott/ ihg and/or hilton experience preferred.
- full service, select service experience.
- financial and p&l crafting and ownership required.
- ability to lead others, to delegate and multi-task, and to manage others virtually
- strong interpersonal and communication skills (oral and written)
- leadership skills including coaching, mentoring, feedback and training
- effective communicator
- critical thinker and decision maker
- demonstrated ability to process new information quickly and respond aptly to change.
*we are*:
hotel equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.
At hotel equities, we have redefined business culture and captured it in our core values. From our cala-based headquarters throughout all our hotels, these values aren’t posted on a wall and ignored. They define who we are and how we conduct ourselves with investors, guests and one another.
Vision & mission - hotel equities atlanta georgia
*what we can offer you*:
- quarterly bonus
- vacation
- cell phone allowance
- paid holidays
- discount programs for shopping, travel, tickets, and more.
- access to our talent team to help you reach your career growth goals.
*_please note that this job description is not an exclusive or exhaustive list of all functions that a senior regional director of operations may be asked to perform._