As a *technical adviso*r you will be the mediator between the end customer and the comex store, attending technical advice calls to dealers, store personnel and end customers to support them and channel them to the corresponding area.
this position reports to the customer service supervisor!
*key* *responsibilities*
- attend customers by telephone and provide technical advice.
- provide technical documents.
- attention to our customers complaints.
- capture of evidence.
- identify what triggers the customer's complaint.
*qualifications*
- 1-2 years of knowledge about substances and chemical reactions.
- chemical engineering completed.
- english proficiency.
- good management of oracle is desirable.
- teamwork, good at business, and customer service and organization.
- this position is located in tultitlan, mexico state #li-onsite
benefits such as medical insurance, salary and live insurance will be discussed in the interview process
*about us*:
*ppg: we protect and beautify the world*
*the ppg way*
every single day at ppg:
*we partner with customers to create mutual value.
*
*we are "one ppg" to the world.
*
*we trust our people every day, in every way.
*
*we make it happen.
*
*we run it like we* *own* *it.
*
*we do better today than yesterday - everyday.
*
benefits will be discussed with you by your recruiter during the hiring process.
ppg pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets.
ppg considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs.
other incentives may apply.
our employee benefits programs are designed to support the health and well-being of our employees.
any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
ppg pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets.
ppg considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs.
other incentives may apply.
our employee benefits programs are designed to support the health and well-being of our employees.
any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
*about us*:
ppg: we protect and beautify the world
the ppg way
every single day at ppg:
we partner with customers to create mutual value.
we are "one ppg" to the world.
we trust our people every day, in every way.
we make it happen.
we run it like we own it.
we do better today than yesterday - everyday.
benefits will be discussed with you by your recruiter during the hiring process.