About no limit email no limit email is a retention marketing agency helping us-based dtc and ecommerce brands unlock the full revenue potential of their existing customers.
we've helped 200+ brands generate over $80m in email-attributed revenue, working with companies like unilever, carnivore snax, depology, and raycon.the role we're hiring an operations manager to take how this agency runs day-to-day and make it tighter, faster, and more scalable — without sacrificing quality.you'll work directly with the co-founders and play a key role in scaling the business.this is not a passive "sop-writing" role.what you'll own workflow & project managementensure clear ownership and accountability across all projectsagency-wide planning & alignmentrun quarterly planning (okrs) with leadershipbuild structured brand documentation frameworksteam operations & performancebuild systems for tracking performance and productivitysupport hiring, onboarding, and trainingsupport forecasting and capacity planning5+ years as an operations manager (or similar) in a retention marketing agency (dtc/ecommerce clients)~ hands-on experience with klaviyo or similar crm platforms~ shopify / dtc ecosystem experienceexperience with clickup, asana, or similar toolsremote-first global teamcase studies or concrete examples of how you increased profit, reduced waste, or added measurable value in a previous operations manager role (preferably in a retention agency).