About ktsa
we are ktsa – kpmg technology services americas a service delivery center with offices in mexico city, guadalajara, monterrey, and a pool of remote talents across mexico. We provide technology, consulting & corporate support services to kpmg us and some of its clients, and we are the best at doing so
explore ktsa, we dare to be different.
experience a culture where you can interact with multi-cultural teams and people from different backgrounds.
expand your possibilities and gain stability, at ktsa we celebrate successes and reward our people for the hard work they do every day.
excel and make an impact, it's a place where you can create their own footprint and make a legacy.
we invest in people, with internal programs, training and initiatives to develop their skills and help them reach your goals.
express and celebrate your individuality. It's about coming exactly as you are. We empower everyone to live their truth, be themselves, pursue individual interests.
responsabilities and qualifications:
we are looking for a business analyst who will work as part of the product development team to execute tasks which can affect more than one office, department, or client. In addition to helping in process improvements, the ba will be working primarily on analysis in the areas of the gms practice to determine its objectives and how it operates within the information technology framework. The suitable candidate will need to build their knowledge to integrate across the diverse functional processes and accountabilities of the gms technology tools with a focus of working on the gms application.
responsibilities
* analyzing the new requirements from our clients and translating into functional specifications for the product developers
* reviewing the acceptance tests associated with the acceptance criteria - evolving the details of the user stories through conversations with the developers.
* functional review of the product after each iteration
* attending iteration retrospectives to provide feedback and improve the development process.
* becoming very familiar with the products and applications comprising the assigned line of business' technology landscape.
* providing configuration application to support business requirements and design (including mock-ups), assists in developing test plans, creation and maintenance of configuration documentation, operational procedures and guidelines, identifying and documenting issues, recommending resolutions.
* collaborating with team members to create detailed functional and/or technical specifications.
* using development specifications to establish traceability from requirements to test cases.
* ensuring customer satisfaction through promptness in responding to calls, emails for assistance, queries.
* establishing effective working relationships within the project team
* timely and effectively communicating within project team to manage risks and escalations
requirements.
* bachelor or master's degree in maths, computer science or i.t. Related degree
* 3-4 years of business systems analysis or relevant experience
* experience with agile scrum development methodology and corresponding concepts related to user stories, acceptance criteria
* strong verbal and written communication skills. English (fluent written and oral) and ability to work in an international environment.
* product support and troubleshooting knowledge. Ability to execute test plans and test scripts for software applications, document expected results vs. actual results, and record software defects.
* technical, analytical, and development skills including the ability to provide solutions to a variety of business problems of moderate scope and complexity.
* ability to translate business requirements to functional specifications.
* ability to work independently or within a team environment and handle multiple projects simultaneously.
* strong analytical and problem-solving skills and ability to think 'out of the box' for process improvements.
* project management, abilities to focus on project deliverables (desired)
the above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.
desired.
* knowledge of sql and scripting
* knowledge of computer systems architecture
* advanced skills in the microsoft suite of tools - excel. Good working knowledge of word, powerpoint, access etc.
* data analysis - able to collect and analyze data to identify and detect problems and key issues
* judgment and problem-solving - able to define decision criteria and determine the most appropriate course of action
* planning and organizational skills - able to establish objectives and schedule tasks and resources efficiently
* communication skills - strong written communication skills to provide concise and clear documentation
* attention to detail and quality orientation - able to accurately check processes and outputs
if you are interested in participating, please apply directly at this link: :
expand your possibilities with ktsa, through ktsamás, our total rewards program where you can have:
extended maternity, paternity and adoption leaves.
above the market vacation benefits.
hybrid work set-up we offer learning opportunities, training and certification programs so that you could continue advancing in your professional career.
extended marriage licenses and day care benefits.
wellness programs and employee assistance programs (eap).
comprehensive medical plan, life insurance, car insurance and funeral assistance.
visit ktsa.com.mx to know more
at ktsa we celebrate and support everyone's individuality. We do not discriminate against any race, religion, color, national origin, gender, sexual orientation, gender identity and expression, age, marital status or disability
explore ktsa, we dare to be different.
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