General manager position
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this senior management role offers an exceptional opportunity to lead a luxury resort into the market and establish a strong presence among world-class brands.
the ideal candidate will be a visionary leader who thrives in the art of hospitality, blending global luxury expertise with authentic cultural connection.
key responsibilities include:
* leading all aspects of the pre-opening and launch, including talent acquisition, operational systems, service culture, and positioning strategy.
* inspiring, mentoring, and developing a leadership team that embodies luxury ethos and commitment to personalized guest service.
* establishing the resort as a market leader in punta de mita, leveraging sales, revenue, and marketing strategies to capture market share and outperform the comp set.
* building strong, collaborative relationships with owners, local community leaders, and global brand partners.
* overseeing operations across rooms, f&b, spa/wellness, events, and recreation with a focus on seamless integration and uncompromising service.
* ensuring consistent guest satisfaction scores that rival and exceed international luxury competitors.
* driving profitability while safeguarding the integrity of the guest experience and the long-term value of the brand.
requirements include:
* minimum 5 years' experience as general manager of a luxury resort (ultra-luxury strongly preferred).
* previous experience in mexico required; deep knowledge of regional culture, luxury clientele, and market positioning.
* bilingual fluency in spanish & english.
* proven pre-opening leadership experience strongly preferred.
* track record in oceanfront resort operations advantageous.
* exceptional leadership presence with the ability to inspire teams and engage high-profile guests with discretion and elegance.
* strong financial acumen and p&l management experience (10+ years).
* experience in a unionized environment a plus.
pursuing this career-defining opportunity will require a unique blend of vision, leadership skills, and industry expertise. If you are a seasoned professional looking to take your career to the next level, consider applying for this exciting position.