job overview
the ops support specialist 4 is an entry‑level position responsible for providing operations support services, including but not limited to record/documentation maintenance, storage and retrieval of records, account maintenance, imaging, and opening of accounts in coordination with the operations - core team. Additionally, the ops support specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day‑to‑day operations support in alignment with citi operations support infrastructure and processes.
responsibilities
- follow established procedures to complete complex assignments and resolve problems that require in‑depth investigation or research
- conduct basic analysis and research as well as workflow management
- support an expansive array of products and services
- communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
qualifications
- 1‑3 years of relevant experience
- experience working in a business office or operational environment
- proficient computer and math skills with a focus on complex databases and spreadsheets
- demonstrates technical and administrative expertise
- consistently demonstrates attention to detail
- demonstrated knowledge of activities, policies, and procedures of a basic work area
education
- high school diploma or equivalent
funciones (spanish responsibilities)
- conciliación de operaciones, movimientos contables, seguimiento a partidas contables relacionadas con la compañia de traslado de valores
- realizar procesos de conciliación de depósitos, identificación y eliminación de diferencias contables
- analizar bases de datos con volumen alto de transacciones
- garantizar la correcta aplicación de movimientos contables
- realizar cuadre de cifras
- brindar asistencia al equipo, capacitar a nuevos empleados dentro de la unidad de trabajo, brindar orientación cotidiana a empleados de menor nivel
- elaboración de reportes, conciliaciones y asientos contables
requisitos (spanish)
- conocimientos en temas contables (cargo/abono a cuentas de clientes)
- habilidades informáticas con foco en aplicaciones microsoft office (outlook, excel y powerpoint)
- disponibilidad de horario
- análisis de información
- manejo de base de datos
- validación documental
location and schedule
zona de trabajo los alpes alvaro obregon
horario l-v de 9 am a 6 pm en ocasiones requiere guardias los fines de semana
job family and type
- job family group: operations - core
- job family: operations support
- time type: full time
additional information
other relevant skills for complementary skills, please see above and/or contact the recruiter.
eeo statement
view citi's eeo policy statement and the know your rights poster.
