Who we areoriginally founded in silicon valley in 1952, transpak is a global packaging and integrated logistics partner for customers with high-value, fragile, heavy, or difficult-to-ship goods. We've been a private, family owned and operated business since 1969 and are humbled by the long-term relationships with our customers in critical high-tech industries.https://www.transpak.com/your role- review all incoming engineering project requests submitted through monday.com on a real-time basis. - assess the scope and complexity of each request and assign a complexity of classification based on project type, deliverables, product characteristics, and project description. - identify incomplete or unclear requests and follow up with the requestor before routing to engineering. - flag requests that require special handling — urgent customer complaints, novel designs, cross-functional coordination — and escalate as appropriate.allocation & scheduling:- assign triaged projects to the appropriate engineering resource based on skill set, current workload, and site capacity. - maintain a real-time view of engineering capacity across all sites using monday.com workload tools and the weekly capacity study data. - identify capacity constraints before they become delivery problems and proactively surface these to engineering management. - manage the prioritization queue — balancing requested due dates, business priority, and realistic engineering capacity.stakeholder communication:- serve as the single point of contact for all internal scheduling inquiries from sales, program management, and operations. - communicate realistic delivery timelines to requestors based on actual engineering capacity — not aspirational dates. - proactively notify stakeholders of schedule changes, delays, or capacity constraints as soon as they are identified. - conduct a regular (weekly or bi-weekly) scheduling sync with key stakeholders to review pipeline status and upcoming priorities.pipeline & reporting:- maintain data quality in monday.com — ensuring all active jobs have accurate status, size, assignment, and timeline information. - produce a weekly pipeline summary for engineering management showing queue depth, capacity utilization, and any at-risk deliverables. - track and report on key metrics including intake volume, average triage-to-assignment time, and on-time delivery rate. - continuously improve the triage and allocation process — identifying patterns, refining size definitions, and recommending system improvements.other:- foster a collaborative and inclusive work environment that encourages creativity, innovation, and professional growth. - perform additional duties as assigned by management.education/knowledge/skills:required:- 3–6 years of hands-on packaging engineering experience, including exposure to structural design, bom development, and drawing/specification production. - demonstrated ability to read a project brief and make a reliable judgment about scope, complexity, and engineering effort required. - strong organizational skills - comfortable managing a high volume of concurrent items without losing track of details. - professional english proficiency - written and spoken. This role communicates daily with us-based sales, pm, and engineering leadership. - excellent verbal and written communication, presentation, and interpersonal skills. - experience with project management or work management tools (monday.com, jira, asana, or similar). - experience coordinating multiple tasks and stakeholders across departments. - comfortable working across time zones in a distributed, global team environment.preferred:- familiarity with structural packaging materials including corrugated, wood, and foam systems. - prior experience in an engineering coordination, program management, or operations role. - exposure to capacity planning, resource management, or engineering workflow optimization. - bachelor's degree in business administration, operations management, or a related field. - strong organizational, communication, time management. and project management skills. - proficiency in data analysis and reporting tools (monday.com, microsoft office, google workspace or similar).why join us?- opportunity to work with a global team in a dynamic and growing industry. - professional development and career growth opportunities.if you are passionate about optimizing engineering operations and making an impact, we encourage you to apply!