A *salesforce administrator* solves business problems by customizing the salesforce platform.
they build, configure, and automate technology solutions to deliver business value.
salesforce administrators work with stakeholders to define system requirements and customize the platform.
*responsibilities*:
- ensuring optimal performance of salesforce systems and products
- maintain the platform
- make it as easy as possible for users of any technical level to use salesforce
- stay current on the platform's new tools, capabilities, and updates
- upgrading and configuring salesforce systems for optimized integration
- managing salesforce roles, profiles, sharing rules, workflows and groups
- oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups
- resolve user support tickets
- identify and gather requirements from users and stakeholders
- support team members and monitor user adoption of salesforce tools inside our organization
- provide ongoing user training and create training materials as needed.
*1.
job knowledge and skills*:
- product management
- user management
- data management
- security
- business analysis
- problem-solving
- communication
nice have:
- prior experience in the automotive or financial services industry is a plus.
- desired experience on marketing cloud or similar role
- desired experience on experience cloud or similar role
*2.
years of experience*:
- minimum 4 years of experience as a salesforce administrator or similar role
*3.
education*:
- bachelor's degree in computer science, information technology, or related field.
- salesforce certified administrator certification
*4.
specific course/certifications*:
- salesforce certified administrator certification
- extensive experience in the administration and maintenance of salesforce systems
- experience in performing salesforce upgrades and ensuring successful integration
- exceptional ability to create and maintain salesforce databases
- in-depth knowledge of salesforce products and their functionalities
*nissan (nmex,nedm, nrfs, nrfm and anzen) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.
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