Job DescriptionThe Senior Supply Chain Analyst will be a key member of our team, driving business growth and enhancing customer satisfaction.This role involves developing and implementing process improvements to automate order entry, expediting, and shipping processes.The ideal candidate will have strong analytical skills and excellent communication abilities.Responsibilities:Develop and implement process improvements to enhance customer satisfaction.Ensure prompt and thorough handling of customer inquiries, claims, and complaints.Manage marketing demand forecast and backlog.Analyze business growth on products.Requirements:Minimum 2 years of experience in supply chain management.Bachelor's degree in Engineering or relevant field.Desirable experience with ORACLE system.Knowledge of shipping and logistics.Ability to manage personnel.Preferred Qualifications:Management and negotiation skills.Experience launching new projects.Management of billing systems.