About the role
we’re hiring a project manager to lead end‑to‑end delivery of mobility and telecommunications saas solutions. The ideal candidate has deep telecom experience, excels in cross‑functional collaboration, and confidently drives complex, cloud‑based deployments with partners.
role
project manager
location
mexico-remote or hybrid-if based in guadalajara
experience
10+ years of experience
job type
full time employee
what you’ll do
* responsible for management and delivery of solution that includes cloud deployment of control center platform, wireless core, and edges with cisco partners.
* must work cross-functionally to establish good and trusted relationships with both internal and external customer teams.
* clarify all technical design details and manage any design and delivery escalation issues.
* work closely with key operator staff throughout the delivery process to resolve any issues blocking a successful outcome for a signed agreement.
* understand all technical steps required for implementation and launch and develop / manage a mutually agreed upon delivery plan.
* identify issues and work with the product and sw development teams to prioritize and eliminate them in a timely manner.
* collaborate with product to capture requirements from our msps and communicate clearly and efficiently to the relevant functional teams.
* responsible for the delivery of all implementations with signed partners and for the transition to the operational teams including support and solutions engineering team.
* maintain technical proficiency on all aspects of the solution, including product capabilities, features, and planned enhancements.
expertise you’ll bring
* bachelor degree of telecommunications engineering or equivalent work experience (advanced degree preferred).
* pmp or master degree of it project management preferred.
* successful project management experience in a customer environment.
* ability to work independently and within tight deadlines.
* experience working with multi-national entities remotely, leveraging conferencing tools such as webex to coordinate virtual meetings.
* 10+ years of gsm / gprs experience in a technical capacity.
* knowledge of gsm / gprs core network architecture, ip switching and routing concepts, firewalls preferred.
* superior analytical, communication, presentation and customer interfacing skills.
* language skills are a plus, with japanese/ cantonese/mandarin and/or spanish/portuguese languages desirable.
* working knowledge of typical desktop software: ms office, power point, excel, visio, ms project.
* 13% saving fund, capped to the law limit.
* 12% grocery coupons, capped to the law limit.
* 12 vacation days first year + 6 floating days – number of vacation days increase according to seniority.
* annual performance evaluation with rewards and recognitions.
* up to usd 200 pre‑approved annually for certifications relevant to the employee’s role.
* free courses available at internal platforms.
* major medical insurance (spouse and children included)
* minor medical insurance (spouse and children included)
* dental insurance (spouse and children included)
* visual insurance (spouse and children included)
* life insurance.
* preferential price on car insurance (car fleet)
persistent ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
benefits and work environment
* we offer hybrid work options and flexible working hours to accommodate various needs and preferences.
* our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
* if you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.
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