Job summary
foley & lardner llp is a great place to work due to its dynamic environment and opportunities for growth. We are seeking an experienced operational manager to oversee the day-to-day activities of our mexico city office.
key responsibilities
* cultivate a productive office environment, evaluating and allocating resources as needed.
* serve as liaison between key departments in the u.s. and globally to maintain office functions, including document services, legal information, human resources, attorney recruiting, facilities/operations, accounting, marketing, and information technology.
* provide general management, problem-solving, and dispute resolution; proactively address issues raised by attorneys and business professionals on a daily basis.
* effectively manage local office business professional performance, including annual performance review and merit process, providing ongoing guidance, coaching, and counseling to ensure performance meets role expectations.
* coordinate with human resources to effectively and proactively address personnel concerns and issues.
* work with department operating officers and director of regional administration & operations (dao) to oversee incoming and departing attorney processes, including on-boarding, integration, and file transfers upon departure.
* attend partner meetings and facilitate communication of office/firm issues or initiatives.
* monitor expenses to comply with the mexico city office's annual operating budget.
* manage local business professional staffing levels in accordance with firm standards.
* oversee incoming and departing business professional processes, including on-boarding and office integration.
* responsible for managing the life safety plan and emergency response team (ert) for the office.
* responsible for building/premise management, including space allocation, office maintenance and repairs, and participating in office renovations/remodeling in coordination with national facilities department.
qualifications
* high school diploma or ged required; bachelor's degree in business administration or related field preferred.
* minimum of five years of related business management, office administration, and/or human resources experience with direct supervision of staff required.
* ability to read, write, and speak both english and spanish proficiently required.
* must have a working knowledge of mexico city employment laws and regulations.
* must have a strong understanding of accounting/financial principles.
* law firm or professional service experience is required.
* effective problem-solving with the ability to exercise sound judgment in decision-making; discretion and respect for confidentiality.
* outstanding comprehension, communication, and interpersonal skills to communicate courteously and effectively with attorneys, professional staff, clients, and vendors.
* strong follow-up and follow-through ability to gather information and meet deadlines.
* strong computer software skills, including microsoft office, and organizational/time management/prioritizing skills to master daily tasks and other responsibilities.