Job description summarywe are seeking a talented operations analyst to join our dynamic team. In this role, you will play a crucial part in optimizing our business processes, improving efficiency, and driving data-driven decision-making. You will work closely with various departments to identify opportunities for improvement, analyze complex data sets, and implement innovative solutions.responsibilities:- data analysis: collect, clean, and analyze large volumes of data to identify trends, patterns, and anomalies.- process improvement:- evaluate existing processes, identify bottlenecks, and recommend solutions to streamline workflows and reduce costs.- performance metrics: develop and track key performance indicators (kpis) to measure operational efficiency and effectiveness.- reporting: create clear and concise reports, visualizations, and dashboards to communicate insights to stakeholders at all levels.- problem-solving: utilize analytical and problem-solving skills to address operational challenges and propose innovative solutions.- collaboration: work closely with cross-functional teams to understand business requirements and implement process changes.- project management: manage projects from initiation to completion, including planning, execution, and monitoring.- automation: explore opportunities to automate manual tasks and leverage technology to improve efficiency.requirements- work well under pressure and follow through on items to completionstrong communication skills, both written and verbalability to lead team in multi-tasking, prioritization, and meeting timelines on deliverablesproficiency in excel (int- advanced)experience in data analysisenglish b2willingness to work a flexible schedule