Senior site reliability engineer + mongodbsenior site reliability engineer + mongodbarchitect, implement, and maintain mongodb atlas and non-atlas environments, ensuring high availability, scalability, and security.design and enforce resiliency and disaster recovery strategies, including backup, restore, and multi-region failover.optimize database performance and query execution to support application development teams through all sdlc phases.develop and manage infrastructure-as-code solutions (terraform, gitops) for database provisioning and automation.implement and refine observability and monitoring solutions using dynatrace, cloudwatch, and mongodb native telemetry.manage access control, auditing, and encryption to meet enterprise security and compliance standards.collaborate with application, devops, and platform teams to drive continuous improvement in performance and operational excellence.lead incident response for database-related issues, drive root cause analysis, and implement corrective actions.mentor and guide technical teams, contributing to documentation, standards, and design reviews.other duties as assigned by manager.location: guadalajara, jal.information technology experience includes mongodb atlas administration – core dba ownership, ha, backups; aws cloud – vpc, iam, ec2/eks, cloudwatch; automation & operations– terraform, monitoring, incident support.senior site reliability engineer – finastraresponsibilities & deliverableswork with containers and container orchestration systems such as kubernetes.capacity planning to determine resource requirements of services for scalability, efficiency, and reliability.collaborate with other engineers to implement operational solutions while defining and adhering to industry best practices.participate in weekly on-call rotation.lead incident response and root cause analysis for database-related issues.implement infrastructure as code technologies such as terraform, cloudformation, or arm.design and enforce resiliency, disaster recovery, and multi-region failover strategies.required experience8+ years of practical experience in the field of it.3/5+ years of experience in cloud operations.proficiency with infrastructure as code technologies such as terraform, cloudformation, or arm.experience developing and deploying resources with a cloud provider (azure, aws, cloudflare, gcp).networking concepts (load balancing, tcp/ip, http, grpc, dns) and troubleshooting tools (wireshark, command line, bpf).experience with version control systems (github, gitlab, bitbucket).comfortable with scripting languages like python, bash and go.familiarity with container technologies like docker and kubernetes.relevant linux, kubernetes & cloud certifications a plus.minimum qualificationsbachelor's degree in computer science, engineering, or a related field.knowledge of cloud-native architecture, cloud tooling and the latest trends and practices.strong troubleshooting and system administration skills.experience with monitoring tools and performance analysis.strong communication and problem-solving skills.location: guadalajara, hybrid model.network reliability engineering - associate engineerkey responsibilitiesresponsible for monitoring, troubleshooting, breaking-fix incidents, and changes primarily on cisco technologies.ensure delivery within sla levels and establish processes for continuous service improvement.maintain and improve user experience in network connectivity.diagnose and rectify network faults accurately and timely.monitor network events via monitoring tools and acknowledge/fix alert incidents.resolve or escalate incidents/problems/sr per established procedures.track and chase incident progress to conclusion in line with sla and quality standards.work within an itil environment for change and incident management.work on service fulfillment requests through service catalogue.handle incidents/service requests related to lan/wan/wireless/firewall/load balancer/proxy worldwide.perform layer 1/2 troubleshooting with onsite network engineers/isp.prepare network reports for daily/weekly/monthly management meetings.raise expedite changes for incident break-fix and implement changes after necessary approvals.mandatory skillsminimum of a bachelor's degree (ms or mba preferred).1–3 years of experience in network operations, troubleshooting.1–3 years of experience configuring/administrating cisco routers, switches, firewalls, netscaler load balancer, zscaler proxy.knowledge of lan/switching (cisco catalyst, vss, nexus), routing (bgp, eigrp, ospf), aci administration.security knowledge of asa, checkpoint, cisco zbf, zscaler.knowledge of load balancers (netscaler, f5).experience with troubleshooting tools (netbrain), nms tools (solarwinds), log analysis tools (splunk).comfortable with scripting languages (python, perl, tcl).knowledge of incident/change/problem management processes.experience with ticketing systems (remedy, snow).ccna(r/s or security) certification required; ccnp/ccsa/ccse and itilcertifications are added advantage.preferred skillsworking experience with network automation and low-code automation platform such as itential.excellent communication, presentation, and problem-solving skills.ability to work both independently and as part of a team.experience in globally distributed teams.educational requirementsdegree in computer science or related discipline.expectation of working in the office 3 days a week.encora is an equal opportunity employer, committed to fostering, cultivating and preserving a culture of diversity, equality and inclusion.every individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices, including harassment of any kind.f5 networks, inc. is an equal opportunity employer and strongly supports diversity in the workplace.capgemini engineering is an equal opportunity employer, committed to fostering, cultivating and preserving a culture of diversity, equality, and inclusion.#j-*-ljbffr