Delivery area manager role summary
this position is a key strategic piece in delivering results by developing a team of more junior managers who are starting their careers, guiding them towards success.
the ideal candidate will have a strong attention to operational metrics and the ability to coordinate a team to deliver results.
key areas of focus:
* safety: ensure a safe work environment for all associates and delivery service providers.
* service quality: develop strategies to improve performance and enhance team capabilities.
* customer experience: build and maintain strong relationships with team members through effective communication and empathetic leadership.
* productivity: review the operational forecast and determine productivity requirements for sort operations; manage a team to meet all building goals.
responsibilities:
* develop strategies to improve safety and reduce accidents.
* coach and mentor team members to enhance their skills and knowledge.
* build and maintain strong relationships with team members through effective communication and empathetic leadership.
* review the operational forecast and determine productivity requirements for sort operations.
requirements:
* 3+ years experience in delivery management or a related field.
* proven track record of improving safety and reducing accidents.
* strong analytical and problem-solving skills.
* ability to communicate effectively with team members and stakeholders.
benefits:
* competitive salary and benefits package.
* opportunities for career growth and advancement.
* a supportive and collaborative work environment.
* recognition and rewards for outstanding performance.