Sap business analyst (mmpp)
position objective
we are looking for a sap business analyst to provide support and act as the primary is&t liaison for our dedicated business functions focused in our manufacturing sites, driving the success of our it initiatives from strategic planning to execution. This role ensures alignment between business objectives and it solutions by managing portfolios, defining requirements, coordinating change, and optimizing support. The business analyst will play a pivotal role in steering business transformation through technology.
roles & responsibilities
* provide it sap support for manufacturing environments.
* primary is&t contact in the dedicated support of erp (sap ecc), mes (sap me) and other it subsystems
* gathering business requirements across all the dedicated business functions.
* 2nd level support for business application incidents.
* identification of risks, bottlenecks and issues in support and project delivery.
* initiation of mitigation measures to avoid manufacturing operations impacts.
* ensure business preparedness for business & it deployments.
* identify the underlying causes of recurring problems and find permanent solutions.
* play a pivotal role in guiding and executing change initiatives, offer visibility into risks and vulnerabilities for it operations.
position profile
bachelor’s degree: computer science, information systems engineering or relevant field
professional experience
+5 years in erp it support or similar role
language
* english written and verbal (min: 80%).
technical skills
* experience supporting business processes in sap ecc (preferable mmpp module), sap me and s/4 is a plus
* itsm knowledge (problem management, incident management, etc.)
* project management
* servicenow proficient
* lean manufacturing is a plus