Job summary
shift manager jr supports internal operations within a delivery station, managing a 20‑person hourly team, safety metrics, shifts, vacations, overtime, and amzl ops metrics, including sort efficiency, package throughput rate, and sort compliance.
operational kpis and goals are part of the station’s strategic plan. The role is fully onsite and requires flexibility to work and rotate shifts, including weekends, holidays, overnight shifts, and overtime during peak season.
qualifications
* completed high school diploma
* availability to work a versatile schedule/shift/work area, including weekends, nights, and/or holidays
* basic english (a2)
* +2 years of previous experience
* +1 year of people management experience
* completed bachelor degree
* english advanced
* +3 years of previous experience
* lean manufacturing tools knowledge
key responsibilities
* coach the hourly associate team to ensure performance objectives are met, building positive employee relations and bench strength.
* ensure team execution to accomplish business goals, focusing on kpis such as sort efficiency, package throughput rate, and sort compliance.
* support process improvement activities to address inefficiencies in day‑to‑day operations, implementing changes to better serve amazon customers and reduce costs.
* oversee and optimize internal delivery station workflows, including inbound, sortation, and outbound processes, in accordance with standard work.
* manage and develop the hourly associate team, balancing productivity with a positive work environment, and ensuring performance objectives are met.
* maintain a strong focus on safety, ensuring compliance with all safety protocols, and fostering a culture of customer obsession and continuous improvement.
* continuously improve the efficiency of sortation and staging processes, instilling a culture of customer obsession, safety, and best‑practice sharing.
#j-18808-ljbffr