As a fast growing fintech in the latam region, we are looking for a highly capable manager/lead, internal controls to lead the design and build of our control environment across the company. This role is ideal for someone who is both strategic and hands-on: a builder who can independently assess processes, map risks, design pragmatic controls, develop sops, and drive cross-functional adoption in a fast-moving environment.
this person will play a critical role in helping the company mature its operating model by reducing operational risk, improving consistency and accountability, and ensuring scalable controls are embedded into day-to-day execution. The right candidate will know how to influence stakeholders across functions, move fluidly from ambiguity to structure, and build fit-for-purpose controls without creating unnecessary bureaucracy.
key responsibilities
lead the design and build of the company's enterprise control framework across key business and operational processes
assess existing workflows and identify control gaps, failure points, manual dependencies, and areas of elevated operational risk
map end-to-end processes and translate them into clear, scalable control points and operating procedures
design preventive, detective, and monitoring controls that are practical, auditable, and aligned with business realities
develop and formalize sops, control documentation, ownership structures, escalation paths, and remediation processes
partner across risk, product, operations, finance, compliance, technology, and data teams to embed controls into daily operations and system workflows
drive control implementation from concept through rollout, including stakeholder alignment, documentation, training, and follow-up
establish governance around control execution, issue tracking, remediation, and evidence retention
bring structure and discipline to how control failures are identified, escalated, root-caused, remediated, and closed
apply a strong understanding of risk and control principles, including coso-based thinking, to create a coherent and scalable controls environment
operate independently with high ownership in an environment that is still building maturity, process discipline, and organizational muscle
support management readiness for internal audit, external review, board-level discussions, or broader control maturity initiatives as needed
requirements
what we're looking for
6–10+ years of experience in enterprise controls, operational risk, internal controls, internal audit, process excellence, or a related field
strong experience building or significantly upgrading controls in a high-growth company, fintech, startup, or similarly dynamic environment
deep expertise in process mapping, sop development, controls design, remediation tracking, and operating model improvement
strong understanding of internal control frameworks such as coso
demonstrated ability to independently lead complex, cross-functional initiatives with limited structure
proven ability to influence without direct authority and drive action across business, product, and technical teams
comfortable being both strategic and hands-on: this is a builder role, not a purely advisory role
strong judgment in balancing rigor and practicality; able to create effective controls without slowing down the business unnecessarily
excellent written and verbal communication skills, with the ability to translate complexity into clear actions and documentation
experience in regulated environments, lending, fintech, payments, or financial services is strongly preferred
experience in startup scaling, operational excellence, or transformation work is a strong plus
what we offer
the chance to join a high-impact, mission-driven fintech with regional scale.
leadership over enterprise controls for a fast paced and growth oriented startup.
cross-functional collaboration with exceptional teams across latin america.
exposure to complex legal and regulatory challenges and innovation in embedded finance.
locations: br, ar, co, mx