*who you are & what you'll do*
- coordinate end-to-end import operations for the monterrey factory, including real and virtual imports required by the immex program.
- liaise continuously with customs brokers, freight forwarders, and government agencies (e.g., sat, se) to ensure smooth customs clearance and regulatory adherence.
- gather, validate, and manage import documentation (commercial invoices, packing lists, certificates of origin, import permits, and shipping instructions) for both real and virtual imports.
- administer import orders in erp systems (sap preferred), ensuring data accuracy and timely updates.
- monitor and track shipments from dispatch to delivery, proactively resolving delays or issues.
- ensure compliance with all relevant trade regulations, including immex, usmca, ctpat, aeo, and other applicable programs.
- support audits and inspections by maintaining organized and accurate import records.
- identify and implement process improvements to enhance import efficiency and reduce lead times.
- provide regular updates and reports to leadership on import performance, risks, and opportunities.
- act as a key liaison between factory operations, supply chain, customer service, and external logistics partners.
- stay informed of regulatory changes and assess their impact on import operations.
- participate in cross-functional projects related to new product launches, packaging changes, and logistics innovation.
- train and guide junior team members or temporary staff involved in import activities.
*what you'll need to succeed*
- bachelor's degree in international business, supply chain, logistics, or related field.
- minimum 3 years of experience in international trade and import logistics, preferably handling shipments for manufacturing operations in mexico.
- strong knowledge of customs procedures, import documentation, and trade compliance (including immex ,virtual imports, and annex 24).
- experience working with erp systems (sap preferred), tms, and excel.
- familiarity with government agencies such as sat, se, and customs authorities.
- fluent english.
- strong problem-solving and negotiation skills.
- experience with immex, usmca, ctpat, aeo, and other trade facilitation programs is a plus.
work location: salinas victoria, nuevo león (hybrid)