Location
lázaro cárdenas
business need / purpose of role
the operations representative (boarding agent) reporting to operations supervisor is responsible for providing logistics service to our principals (the clients) to ensure the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office, as well as managing vessel requirements, procurement of relevant vendor services, and undertaking vessel boarding as required. The operations representative performs office and non‑manual work assisting inchcape in the running and servicing of inchcape’s 24‑hours‑a‑day, 7‑days‑a‑week on‑call services commitments to its principals.
Objectives & measurement – key responsibilities
to terminate the availability of docks, the local port conditions prevailing at the time of the estimated arrival of ships and the orders and requirements of the terminal, to communicate these matters to the masters of the ships and other representatives of the principals, and to assist the masters of the ships with advice on how ships can have a better operation in port.
Coordinate any and all applicable regulations of the mexican secretariat of the navy, mexican customs, immigration and any terminal rules or rules, as well as any varying interpretations of government regulations applied by terminals, to communicate with ship captains and other representatives of the principals regarding applicable regulations and interpretations, and assist ship captains and principals in accounting for any variables at particular port calls by advising and recommending courses of action to ship captains to comply with the various applicable regulations and interpretations.
Provide ship masters and managers with pre‑arrival lists of what is needed or required for port entry based on each port’s individual circumstances and prevailing conditions, to communicate to terminals whether ships meet requirements, or to advise ship masters or managers on possible options or a...