*collections analyst.
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*what will you do?
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the collections analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance.
*how will you do it?
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- analyze risk comparing credit limit to open balance
- minimize exposure for high-risk customers
- identify disputes on accounts and turn over to resolver
- finish daily collections tasks on collections erp.
- send out welcome information for new accounts
- fill out credit inquiries for customers
- inactivate dormant accounts
- prepare accounts for litigation team
- prepare aging's, send and reprint invoices
- prepare weekly reports of ar accounts and internal scalation with your team.
- other duties as assigned
*what do we need?
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- advanced english level (mandatory)
- intermediate french level (plus)
- developed data analytic skills.
- prior collections and risk assessment experience
- demonstrated ability to carry out assignments to their completion
- provide excellent customer service
- ability to establish and maintain effective working relationships with employees and managers
- proactively establish and maintain effective working team relationships with all support departments
- proficient with microsoft office products including; word, excel, powerpoint, outlook, etc.