Job description: last mile expansion manager
salary range:
$50,000 mxn - $60,000 (gross salary)
location:
mexico city (office and warehouse)
about cubbo
cubbo is a venture-backed ecommerce fulfillment company transforming logistics across latin america. With headquarters in mexico city, we pride ourselves on delivering a world-class experience for our clients through cutting-edge technology, exceptional service, and relentless customer focus.
as part of our mission to dominate the ecommerce landscape in latin america, we're building a robust operations team to ensure seamless fulfillment experiences. If you are customer-oriented, data-driven, and passionate about solving operational challenges, this role is for you.
the role: last mile expansion manager
we are looking for a highly driven carrier expansion manager to lead our last-mile expansion initiatives. You will be responsible for rapidly launching and scaling last-mile carrier infrastructure — including new cross-docks, delivery hubs, and regional routes — across mexico.
this is a field-first, execution-driven role. You'll spend more time at cross-docks, talking to drivers and operators, than in meetings. You will be instrumental in enabling cubbo to grow its delivery network cost-effectively and sustainably, while ensuring high performance and operational excellence.
key responsibilities:
* lead expansion projects:
rapidly launch new cross-docks, delivery hubs, and distribution nodes across strategic geographies in mexico.
* hands-on operations:
be on the ground setting up new sites, negotiating with local vendors, hiring and onboarding operators, and ensuring operational readiness from day 1.
* team leadership:
hire, coach, and manage cross-dock teams and supervisors. Build a strong, performance-oriented culture that values safety, ownership, and accountability.
* stakeholder management:
build trust with drivers, vendors, and field staff. Handle operational escalations, resolve conflicts, and maintain team morale during high-growth and high-pressure phases.
* cost & risk management:
evaluate operational and financial risks when launching new nodes. Maintain an agile but data-informed approach to opening new locations.
* kpi execution:
track and improve key performance indicators including delivery time, cost per package, site readiness timelines, and service quality.
who you are
* operator first:
you thrive in execution. You move fast, solve problems, and know how to make things happen on the ground.
* strong communicator:
whether it's with a delivery driver or a senior vendor, you speak their language and earn their trust.
* resilient & resourceful:
you're unafraid of ambiguity or setbacks. You know how to keep moving when plans change or problems arise.
* leadership mindset:
you know how to hire, fire, train, and develop frontline teams. People respect you because you care and demand excellence.
who you are not
* you have
never worked in logistics or last-mile operations
.
* you prefer to be
in the office all day
and don't enjoy being out in the field.
* you avoid
hands-on work
or dislike managing frontline teams and operators.
* you're uncomfortable with
traveling frequently
to different parts of mexico.
* you prefer
planning and strategy
over direct execution and accountability.
* you struggle to make decisions under pressure or in fast-moving environments.
qualifications:
* 2–3 years of hands-on experience expanding and managing last-mile operations — especially opening cross-docks or logistics hubs.
* industry experience at companies like
amazon, mercado libre, estafeta, dhl
, or regional logistics carriers in mexico is a
big plus
.
* comfortable working with dashboards and operational kpis. Need for advanced analytics — you must be able to evaluate numbers and take action.
* willingness to travel regularly to new locations within mexico.
* spanish fluency required; english proficiency is a plus.
why join cubbo?
* be part of a revolution in ecommerce fulfillment across latin america.
* work with a dynamic, high-performing team in a fast-paced environment.
* accelerate your career in a company dedicated to innovation and operational excellence.
* hybrid work model with opportunities to visit carrier partners and collaborate in person.
are you ready to lead and win?
if you are passionate about logistics, data-driven decision-making, and delivering exceptional customer experiences, apply by filling out this form:
apply now to join the cubbo team and redefine ecommerce fulfillment in latin america