Luxury hotel guest services manager
job description
this role plays a vital part in maintaining the cleanliness and organization of public areas, crew quarters, and pool facilities.
responsibilities
* oversight of assigned areas to ensure exceptional cleanliness and presentation standards are met.
* maintenance of high-quality service delivery through employee supervision and performance management.
* effective communication with departmental teams to ensure seamless operations and address any concerns or issues that may arise.
requirements
to succeed in this position, you must possess minimum 2 years of guest-facing experience in a luxury environment. A certificate of equivalence to a high school diploma or relevant education/training is also required.
the ideal candidate will have a confident and well-groomed appearance and a warm demeanor. Fluency in english is necessary; additional languages such as spanish are a plus.
benefits
* a fast-paced, dynamic work environment.
* an opportunity to develop leadership skills.
* a competitive compensation package.